English course for secretarial staff and administrative personnel.
English for secretaries: this language training is intended for secretarial staff and administrative personnel. During this training, the following skills will be worked on:
- reception of visitors
- general telephone conversations (reception, transfer, filter, exchange of general information)
- agenda management (making appointments, cancelling, etc.)
- organisation of events (booking of rooms, hotels, organisation of seminars, etc.)
- and some writing skills (drafting e-mails, standard letters and notes).
The training is based on communication and is interactive. Role-plays are used in support and key phrases are a help for the trainee and the assimilation of his/her skills.
Secretarial staff and administrative personnel with a minimum language level of 1/5 ALTE – A2 CEF
30 hours (sessions of 2 hours)
1 hour = 60 minutes
Private, twin or group course (3 to 6 participants)
English (this course is also available for Dutch, French and German).
At the start of this English course, you receive access to our online e-learning platform where you will find weekly exercises tailored to your language level.
You’ll also have access to the e-lexica, where you can practice specific business vocabulary through a series of drills (e.g. EU terminology, financial terminology, HR terminology, IT terminology, legal terminology, marketing terminology, negotiating terminology, telephone expressions, etc.).
Rapid planning based on your availability.
The course can take place in your office or at our training centres in Brussels, Ghent, Diegem, Antwerp or Liege.